COMPANY QUALITY POLICY
PT. ZAFINA ANALITIKA INSPEKTAMA
1. MANAGEMENT QUALITY POLICY
Management is committed to conducting laboratory testing and inspections professionally.
Providing high-quality services to all clients.
Fully committed to complying with ISO/IEC 17025:2017 and ISO/IEC 17020:2012 standards while implementing continuous improvement.
Leadership is committed to always adhering to applicable International and National standards within the scope of laboratory and inspection work.
Execution of testing and inspection work is carried out in accordance with methods stated in quality management documents and aligned with customer needs.
2. MANAGEMENT POLICY ON IMPARTIALITY
Independence Assurance: PT Zafina Analitika Inspektama guarantees impartiality at all levels, from leadership to employees, by ensuring freedom from commercial, financial, or any external pressures that could diminish the quality of work.
Internal Oversight: The company maintains full oversight of all organizational activities and is committed to conducting routine visits to every branch to monitor impartiality within the office workspace.
Field Monitoring: Assigning supervisors in each field to monitor activities within the laboratory, inspection departments, and field operations.
Integrity Pact: Ensuring all personnel within the laboratory and inspection organization have executed and signed an integrity pact statement regarding impartiality.
3. MANAGEMENT POLICY ON CONFIDENTIALITY
Data Protection: Fully committed to protecting customer data confidentiality and not engaging in activities that could diminish trust in the company's competence, independence, and integrity.
Information Safeguarding: Ensuring customer information is properly secured from both internal and external parties through the signing of confidentiality statements for every external activity.
Personnel Commitment: All laboratory and inspection personnel are required to sign a statement to maintain information confidentiality.
This Corporate Policy is reissued and authorized by Moh. Rizal as the President Director and is a controlled company document: Number: FM.POS-03-07 Status: Issue 1, Revision 0 Revision Date: February 1, 2023
Committed to quality and service integrity in accordance with ISO/IEC 17025:2017 and ISO/IEC 17020:2012 standards. We guarantee impartiality and the confidentiality of client data as a reflection of PT Zafina Analitika Inspektama's professionalism.